Technology

Linen Program Problems?
We Built the Technology.

Most healthcare facilities are dealing with the same frustrations: linen that goes missing, inventory that never seems right, invoices that are impossible to decipher, and a vendor who only calls when there is a problem.

CORE Connect is our purpose-built technology platform, designed specifically around these pain points so they stop being your problem. It brings together incident management, quality dashboards, performance reporting, client visibility, and real-time analytics into one connected system.

What CORE CONNECT Covers

Linen
Loss

Facilities are routinely charged for linen that never made it to their floors. CORE uses a variety of methods to reduce linen loss, including PAR management, proper census-based ordering, and RFID solutions tailored to each customer's needs.

Inventory
Management

Our PAR Management system keeps your linen inventory optimized using real usage data, patient census, and seasonal trends. Your dedicated Strategic Account Manager (SAM) regularly reviews performance through on-site visits, identifying and correcting imbalances before they impact operations.

Soil to Clean
Accountability

Without accurate tracking, it’s difficult to verify whether the pounds you are being billed for truly reflect what was processed. CORE uses LinenMaster to precisely track every pound from dirty intake to clean delivery, providing your team with clear visibility and a reliable, verifiable record of linen movement throughout the entire process.

No Hidden Fees.
No Surprises.

Confusing invoices and unexpected charges are a common frustration with linen providers. CORE provides clear, itemized billing and monthly reports showing what was processed, what it cost, and how it compares to national benchmarks.

Your dedicated SAM reviews the data with your team, ensuring complete transparency and no surprises.

Slow Issue
Resolution

When something goes wrong, waiting days for a response is not acceptable. CORE Connect gives you a direct portal to log issues, track their status in real time, and receive updates until fully resolved. Every request is documented from open to close.

No Way to Measure
Performance

CORE delivers monthly analytics covering cost per adjusted patient day (CPAPD) and pounds per adjusted patient day (PPAPD), benchmarked against national averages. Your SAM walks you through this reporting on a regular basis so you always know exactly where your facility stands and where there is room to improve.

How Does CORE Compare?

Other linen providers may offer some of these capabilities. Very few offer all of them, and fewer
still back them up with dedicated on-site account management, certified processing, and
transparent reporting built around your facility’s specific data.

Pain Point

Linen Loss

RFID tracking across the full linen lifecycle ensures you are never charged for linen that was not delivered.

Inventory Management

Proactive PAR Management with dedicated SAM oversight, adjusted continuously based on your real usage data.

Dirty to Clean Accountability

LinenMaster provides precise, verified pound tracking from dirty intake to clean delivery.

Billing Transparency

Clear, itemized billing with no hidden charges, reviewed with your SAM every month.

Issue Resolution

AI-powered Freshworks portal with real-time tracking from open to close.

Performance Reporting

Monthly benchmarked analytics reviewed directly with your dedicated SAM.

How CORE Solves It

*Competitor capabilities reflect general industry practices and do not reference any specific provider.

Built for Scale. Delivered with Precision.

CORE operates across 22 states and 13 full service plant locations. That scale means the
infrastructure to serve large health systems reliably, with the proximity and the resources to deliver
on time, every time.

See It in Action

The best way to see CORE’s technology in action is with a firsthand
look. Connect with us for a walkthrough of how we track, manage,
and report on your linen program.

Talk to a CORE Linen Expert