For more than 35 years, CORE Linen Services has set the standard in healthcare linen management—combining strict hygiene protocols, data-driven operations, and a deep commitment to patient care.
Today, CORE is a trusted partner for hospitals, outpatient facilities, and hospitality clients nationwide.
Founded in 1991, CORE Linen Services was built on a deep understanding of the demands healthcare facilities place on linen programs. Formerly Crothall Laundry Services, CORE reflects a renewed commitment to technology-driven, people-first linen management that prioritizes patients and operational efficiency.
Today, CORE processes more than 380 million pounds of laundry annually—each handled with the same care and precision as the first.
To be the leading national healthcare and hospitality linen management company delivering unparalleled quality and service that improves the life of the patients and guests we serve.
CORE Linen Services is committed to providing high-quality services focused on customer partnerships. Our mission is to continually improve the experience of our customers, patients, and guests through our dedication to excellence and eco-friendly practices.
We will be bold and agile, courageously taking on challenges using customer insight to develop innovative solutions.
We always consider where our actions today shall take us and how they impact those around us in all our decisions
We will engage our diverse community in a transparent and inclusive manner to achieve each other’s success.
We will provide the tools, training and support for professional growth and ensure a safe working environment.
We are committed to engaging in sustainable and ethical business practices that contribute positively to society and the environment.
CORE Linen Services holds certifications from HLAC and TRSA for Healthcare—recognized benchmarks for hygiene, infection control, and operational excellence.
In addition, our alignment with LEED sustainability standards reflects an ongoing commitment to responsible operations, including water recycling, energy efficiency, and waste reduction.
Our Strategic Account Managers (SAMs) make regular on-site visits to monitor inventory, ensure quality, and resolve issues before they impact your operations.
Our Freshworks-powered incident management system uses CRM and AI to track every service request from submission to resolution—ensuring issues are addressed quickly and efficiently.
Our PAR Management system ensures the right amount of linen at the right time—optimizing inventory and preventing costly overstocking or shortages.
We deliver monthly insights on key metrics like pounds processed, CPAPD, and PPAPD—benchmarked against national averages to show exactly where you stand.
in healthcare linen services.
Pounds of laundry processed annually.
2024 national average CPAPD, a benchmark CORE consistently performs below.
2024 national average PPAPD, with CORE driving usage lower through intelligent PAR management.
Plant-wide HLAC certified operations.
Linen management should never be the thing keeping your facility up at
night. If you are ready for a partner who gets ahead
of problems instead of reacting to them, we would love to connect.
“We are proud to work with Victor Kramer - An innovative leader in commercial linen and laundry management and consulting since 1939.”
inquiries@corelinen.com
(980) 337-4991